Privacy Policy
Effective Date: April 16, 2026
Last Updated: April 16, 2026
TuningERA (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Our website address: https://tuningera.com
1. Who We Are
TuningERA is a premium dry carbon fiber components manufacturer based in Guangzhou, China. We specialize in carbon fiber body kits and accessories for luxury and performance vehicles.
For GDPR purposes, TuningERA is the Data Controller of your personal information.
If you have any questions about this policy, you can contact us at:
- Email: Info@uningera.com
- Website: https://tuningera.com
For GDPR-related inquiries, please include “GDPR Request” in your email subject line.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out contact or quote request forms
- Send us an email or WhatsApp message
- Place an order or request a sample
- Register for an account (if applicable)
This information may include:
| Data Type | Examples |
|---|---|
| Identity Data | Name, company name, job title |
| Contact Data | Email address, phone number, WhatsApp number, shipping address, billing address |
| Business Data | VAT/Tax ID, order history, quote requests |
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
| Data Type | Examples |
|---|---|
| Technical Data | IP address, browser type, device information, operating system |
| Usage Data | Pages visited, time spent on site, referring URLs |
| Comment Data | If you leave a comment, we collect the data in the comments form, plus IP address and browser user agent string to help spam detection |
2.3 Gravatar
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
As a B2B manufacturer, we do not typically allow public image uploads. This clause applies primarily to registered users or account holders.
4. Cookies
We use cookies to improve your browsing experience. Cookies are small files stored on your device.
4.1 Comment Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
4.2 Login Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices:
- Login cookies last for two days
- Screen options cookies last for one year
- If you select “Remember Me”, your login will persist for two weeks
- If you log out of your account, the login cookies will be removed
4.3 Article Editing Cookies
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
4.4 Managing Cookies
Most browsers allow you to block or delete cookies through browser settings. However, blocking essential cookies may affect website functionality.
4.5 Cookie Consent
Under GDPR, we require your consent before placing non-essential cookies. When you first visit our website, you will see a cookie banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Essential cookies necessary for website functionality are exempt from consent requirements.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. We may share your data in the following situations:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Shipping Carriers (DHL, FedEx) | To deliver your orders | Name, address, phone number |
| Payment Processors | To process payments (if applicable) | Payment information |
| Customs Authorities | For international shipping | Order details, business information |
| Spam Detection Service | To check visitor comments | IP address, comment data |
If you request a password reset, your IP address will be included in the reset email.
All third-party service providers are contractually obligated to protect your data and only use it for specified purposes.
7. How Long We Retain Your Data
7.1 Comments
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
7.2 Registered Users
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7.3 Business Inquiries
For business inquiries (quotes, orders, emails), we retain data for:
- 2 years after last contact for inquiry data
- 7 years for transaction and tax-related data (legal requirement)
7.4 Retention Summary
| Data Type | Retention Period |
|---|---|
| Comments and metadata | Indefinitely |
| User profile information | Until account deletion |
| Business inquiry data | 2 years after last contact |
| Order and transaction data | 7 years (legal requirement) |
After the retention period, your data will be securely deleted or anonymized.
8. Your Rights Over Your Data
If you have an account on this site, or have left comments, you have the following rights:
| Right | Description |
|---|---|
| Right to Access | Request an exported file of the personal data we hold about you |
| Right to Rectification | Request correction of inaccurate or incomplete data |
| Right to Erasure | Request that we erase any personal data we hold about you |
| Right to Restrict Processing | Request limitation of how we use your data |
| Right to Data Portability | Request transfer of your data |
Note: These rights do not include any data we are obliged to keep for administrative, legal, or security purposes.
8.1 Additional GDPR Rights
Under GDPR, you also have the following rights:
| Right | Description |
|---|---|
| Right to Object | Object to processing based on legitimate interests or direct marketing |
| Right to Withdraw Consent | Withdraw consent at any time (where processing is based on consent) |
| Right to Lodge a Complaint | Complain to your local Data Protection Authority |
We will respond to all requests within 30 days at no charge. For complex or excessive requests, we may charge a reasonable fee or extend the response time by an additional 60 days.
To exercise your rights, please contact us at: [Your Email Address]
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. For business data (quotes, orders, inquiries), data may be processed on our secure servers in China and shared with shipping carriers and customs authorities as necessary for order fulfillment.
9.1 International Data Transfers
We are based in China. Your personal data may be transferred to and processed in China. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Ensuring recipients are GDPR-compliant where applicable
By using our website or services, you acknowledge that your data may be transferred to China.
10. Data Security
We implement appropriate security measures to protect your data:
- SSL/TLS encryption for data transmission
- Restricted access to authorized personnel only
- Secure servers with firewalls
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., shipping carriers, payment platforms). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. For material changes, we will notify you via website notice or email (if you have an active business relationship with us).
14. Legal Basis for Processing (GDPR Article 6)
We process your personal data under the following legal bases:
| Purpose | Legal Basis |
|---|---|
| To respond to your inquiries and provide quotes | Legitimate Interest (responding to potential customers) |
| To process and fulfill orders | Contractual Necessity (to perform our contract with you) |
| To send order updates and shipping notifications | Contractual Necessity |
| To comply with legal obligations (tax, customs) | Legal Obligation |
| To send marketing communications | Consent (you can opt out anytime) |
| To improve our website and products | Legitimate Interest |
Legitimate Interest Assessment: We process inquiries and quotes based on our legitimate interest in responding to potential customers and growing our business. This does not override your rights and interests. You have the right to object to this processing at any time.
15. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects concerning you.
16. Complaints
If you believe we have violated your data protection rights, you have the right to lodge a complaint with:
- Our company (we will investigate and respond)
- Your local Data Protection Authority (DPA) within the EU
Contact information for EU Data Protection Authorities can be found on the European Commission website.
17. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
TuningERA
Email: Info@tuingera.com
Website: https://tuningera.com
For GDPR-related inquiries, please include “GDPR Request” in your email subject line.